How it works
How it works
Who, when, budget, and the feeling you want to come home with. A vague idea is a perfectly good starting point.
Properties, rooms, flights, transfers and experiences, with reasoning. Recommendations chosen for you, not pulled from a template.
Deposit or full payment, fully protected, ATOL where applicable. Clear next steps and payment timelines spelt out.
Balances, documents, special requests, dietary needs flagged. Nothing left for you to chase.
Restaurants, spa, private boats, birthdays sorted before you fly.
Before you fly, while you are away, after you land. You message me.
Flights. Hotels. Villas. Transfers. Restaurant reservations. Guides and experiences. Spa bookings. Special occasions flagged before you arrive. If it is part of the trip, it is part of the plan. You should not land with a list of jobs still to do.
My network runs from the biggest names in UK travel to small specialist operators you will never find on a comparison site. I am not tied to any of them. I choose whoever is right for your trip.
For complex or far flung trips I work with specialist DMCs, destination management companies. These are the local experts on the ground: the team in Japan who know which guide to book in Kyoto, the safari specialists who know which camp suits a first timer. You cannot book them directly. Working with me means their knowledge goes into your trip.
What you can expect
Friendly, responsive, contactable. You will not be passed around.
If somewhere is not right for you, I will say so, even when it is not what you want to hear.
Not pulled from a template or whoever pays the highest commission.
Clear next steps, no surprises, payment timelines spelt out.
ATOL on packages, PTS Trust on every booking. Your money is held safely until you travel.
I want it to go well. That is the whole point.